Shipping policy
Shipping Policy
Processing Time
All orders are processed within 2 working days. Processing time refers to the time it takes for us to prepare your order for shipping.
Shipping Notification
Once your order has been shipped, you will receive a notification via email. This email will include a tracking number (if applicable), allowing you to follow the progress of your package.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times depend on your location and the shipping options available. Please note that delivery delays can occasionally occur.
International Shipping
We ship to various international destinations. International shipping rates and delivery times vary based on the destination. Please be aware that international shipments may be subject to duties and taxes, which are not included in our shipping rates and are the responsibility of the customer.
Customs, Duties, and Taxes
Napkn Designs is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Napkn Desingns is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
For information about returns, please refer to our Returns Policy section.